business live support

LIVE SUPPORT

The success criteria of all PDS interventions is to have a tangible impact in the behaviours of people that positively impact wellbeing, productivity & performance at both independent & interdependent levels.

 

This is why all support strategies include adherence protocols to facilitate & embed the desired change. To only provide the knowledge & skills of the tools & principles without supporting people through the difficult & challenging journey of individual & organisational change is like sharing with someone the principles of loosing weight then expecting them to apply those learnt principles daily for the next 12 months.

LIVE SUPPORT

The robustness & flexibility of the PDS change support strategies are world leading & are one of the main reasons PDS is so successful at embedding new cultures & behaviours within organisations.

 

Although all interventions are bespoke & continually adjust based on the needs of all individuals involved in the journey; below is an example of one of my corporate interventions.

Success Criteria

To embed a world leading interdependent environment while developing effective ‘coaches’ at all levels of management to facilitate self-reliant, confident & motivated teams that enhance each other’s every day behaviours through the pursuit of their own excellence.

 

Adherence Support Steps

  • Support 1 - Management support groups for hot & cold reviews (behaviour lead)

  • Support 2 – weekly online conference call mentoring to managers

  • Support 3 – monthly mentoring & training half days

 

Intervention Timeline

 

Month 1 

  • Mark Bennett ‘win hearts & minds delivery’, set up lighthouse & ‘none negotiable’ behaviours, explain contextual UAEs (unacceptable, acceptable, exceptional)

  • Weekly online support groups established & used (to self-review pre agreed behaviours)

  • 3 x weekly conference call support

 

Month 2

  • Mark Bennett – half day mentoring & training session

  • 3 x weekly conference call support

  • Weekly online support groups maintained (to self-review pre agreed behaviours)

 

Month 3

  • Mark Bennett – half day mentoring & training session

  • 3 x weekly conference call support

  • Weekly online support groups maintained (to self-review pre agreed behaviours)

 

Month 4

  • Mark Bennett – half day mentoring & training session

  • 3 x weekly conference call support

  • Weekly online support groups maintained (to self-review pre agreed behaviours)

 

Month 5

  • Mark Bennett – half day mentoring & training session

  • 3 x weekly conference call support

  • Weekly online support groups maintained (to self-review pre agreed behaviours)

 

Month 6

  • Mark Bennett – half day mentoring & training session

  • 3 x weekly conference call support

  • Weekly online support groups maintained (to self-review pre agreed behaviours)

  • Intervention Review – half day (can be same day as mentoring & training day)

 

Beyond Month 6

Support will be based on the review & future needs

 

Costs

Half day or below live sessions - £750 plus expenses

Full day live sessions - £1,500 plus expenses

Online Zoom sessions - £500

 

The above intervention example is a basic framework that is linked to team support groups through apps such as teams, whats app, slack etc.

 

These interventions are often duplicated with different teams in the same organisation to support the logistics of running the business.

To discuss your specific needs & share more details of the PDS interventions please contact me

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